Sierra Wireless changes its AirLink Management Service (ALMS)

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Nyheder > Sierra Wireless changes its AirLink Management Service (ALMS)
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Sierra Wireless changes its AirLink Management Service (ALMS)

Sierra Wireless ALMS is now free for up to 15 devices.


    The AirLink® Management Service is a secure cloud-based management solution that makes it easy to deploy, monitor and upgrade any number of gateways and routers remotely.


    Managing remote assets and infrastructure is a demanding task.

    You need to maintain multiple device configurations, update device software, and remotely diagnose reported issues.

    AirLink Management Service (ALMS) is the industry’s leading network management solution. This highly advanced application supports over-the-air device registration, configuration and software updates. Dashboards display up-to-date views of the entire fleet, and custom reports can be set up to monitor critical events and prevent downtime.

    The interactive monitoring dashboard and map shows the status, signal strength, and location of all AirLink gateways¹ deployed. Drill down to quickly troubleshoot devices or update older versions of firmware with one-click. Advanced heartbeat reporting and custom alerts can be set up to notify you when devices go offline, resulting in faster issue identification, less downtime, and fewer field trips.


    Powerful Monitoring
    • Identify problems with interactive dashboards
    • Set alerts on critical events to prevent downtime
    Software Updates
    • Update device firmware and application software
    • Manage firmware upgrade campaign with automatic retry capabilities and reporting of results
    • Lower airtime costs with delta patch mechanism
    Scale Deployments
    • Centralize configuration with templates
    • Manage inventory of devices and subscriptions
    • Reduce deployment times with CSV file upload



    Want to try?

    ALMS is now free for all customers with 15 devices or less.


    FAQ

    Q: Do I have to Do Anything to Take Advantage of the Free Tier?
    A: No, this transition will happen automatically the evening of May 9/10th. Customers with less than 15 devices will be transitioned to the ALMS Free Tier product level. Your account will no longer require you to purchase tokens, your devices will not consume tokens and your account will not expire. For customers with 16 or more devices you will remain in the standard ALMS offering. You active devices (i.e. those not in Maintenance Mode) will continue to consume tokens normally.

    Q: What Happens When I Register my 16th Device?
    As an ALMS Free Tier customer, when you try and register devices that move you beyond the 15 device limit, the ALMS user interface (UI) will warn you that you cannot register the devices until you purchase tokens, and convert your account to the standard ALMS product. Once past the Free Tier threshold, token consumption occurs on all active devices in your account.

    Q: How Do I Purchase Tokens for My Account
    Please send a purchase order to your Sierra Wireless Partner for an appropriate volume of ALMS Service Packs (1 ALMS Service Pack is $18, and provides 1 year of ALMS access for 1 device). Once received, our team will populate tokens into your account, and convert it from the Free Tier to the standard ALMS offering.

    Q: I Have Less Than 15 Devices but Have Tokens in my Account. What Happens to Them?
    They will remain in your account, and will not be consumed. Once your account grows to more than 15 devices, we can convert you to a standard ALMS account, and those tokens will start to be used.

    Q: The 15 device limit – is That All Devices, or Just Active Devices?
    The 15 devices limit is on all devices in your account, regardless of what state they are in. We recommend that you delete any inactive devices that are no longer required in your account. If your account is small, this basic account clean up could be the difference between having free access, and needing to purchase tokens.






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